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Service Status

Holiday Period Support

Due to the holiday period, support response times may be a little longer than usual starting 22nd December 2025. We expect response times to return to normal from 5th January 2026. Any service desk tickets not resolved during this time will be addressed as soon as possible after this date. Thank you for your patience during this time.

Isambard-AI Phase 1: No Known Issues

There are no known issues that affect the normal running of Isambard-AI Phase 1. Please contact support if you encounter an issue.

Isambard-AI Phase 2: No Known Issues

There are no known issues that affect the normal running of Isambard-AI Phase 2. Please contact support if you encounter an issue.

Isambard 3: No Known Issues

There are no known issues that affect the normal running of Isambard 3. Please contact support if you encounter an issue.

  • Known Issues


    Information on current known issues that may affect users of BriCS services and facilities

  • Planned Maintenance


    Details of current and upcoming scheduled maintenance of BriCS facilities and services